When an aircraft became grounded in India, our time critical experts rushed to help get it back in the air.
Rushing spare parts to a grounded aircraft
Our client tasked us with urgently delivering spare parts from France to their aircraft, which was grounded in India and due to take off from Paris just two days later. The request was particularly complex as customs in India can be tricky to navigate, especially at such short notice. We got straight to work on a time-sensitive hand-carry solution.
Our Solution
Route: Paris > Frankfurt > Chennai > Hyderabad
Service: Onboard courier
Our time critical team quickly arranged an onboard courier based locally, who immediately set off and collected the parts from Toulouse that afternoon.
The courier accompanied the cargo on three connecting flights before arriving in India, where we’d found a local freight forwarder at short notice to assist with clearing customs.
The Finer Details
Reliable Solutions: Thanks to our experience, knowledge and industry contacts, our client was able to repair the aircraft and fly it back to Paris in time for its next departure.