A grounded aircraft requires the quickest possible response time
Our award-winning cargo experts specialise in arranging quick and effective AOG charter solutions. In the event of a mechanical fault with your aircraft, we can source an aircraft to transport spare parts and engineers promptly, enabling you to resolve the issue quickly.
From engines and nose cones to avionics equipment and specialist bolts, we provide ‘Go Now’ cargo aircraft charter and Onboard Courier/Hand Carry solutions for AOG cargo.
ENQUIRE NOWWHY USE ACS FOR AOG CARGO CHARTERS?
Rapid Response: With offices across 6 continents and 24/7 availability, our experienced charter team can provide rapid AOG response with solutions to help get your aircraft flying.
Experience: Over the past 25 years we’ve earned a worldwide reputation for providing urgent ‘go now’ cargo charters to a range of industry clients.
Onboard Couriers: All our couriers have frequent flyer status with perks like increased excess baggage, priority unloading, later check-ins and seat reservations.
Cost-Efficiency: Whether it’s a large consignment or a single item that needs to be hand-carried, our buying power and reputation ensure competitive pricing.
Choice of Aircraft: With access to 50,000 aircraft, we’ll always source the right cargo plane for your requirements.
Personal Account Manager: We’re available 24/7 to help with any queries, from changing the size of your shipment to making last-minute route alterations.
WHY USE ACS FOR AOG CARGO CHARTERS?
- Rapid response: With offices in six continents and 24/7 availability, we can ensure the urgent ‘go now’ AOG solution needed for normal daily operations to resume.
- Choice of aircraft: with access to 50,000 aircraft and 130 different aircraft types, we’ll always source the right one for your requirements.
- Personal account manager: our dedicated account managers are available 24/7 to assist with any requirements, from changing the amount of cargo that needs to be delivered to making last minute changes to the route.
- OBC service: Our network of couriers hold visas from all over the world that allow them to fly out at a moment’s notice. This service offers expedited hand-delivery of valuable items or parts.
- Cost efficiency: whether it’s a large consignment or a single item that needs to be hand-carried, our buying power and reputation ensures competitive pricing.
- Experienced OBCs: 80% of our flyers hold Gold or Platinum status – and industry-recognised award that reflects the amount of tasks the couriers have successfully completed. All our couriers have frequent flyer status, for increased excess baggage, priority unloading, later check-in and seat reservations
AOG CASE STUDIES
CARGO: Engine cowling
AIRCRAFT: Boeing 747, Boeing 767
ROUTE: Zurich, Switzerland - Caracas, Venezuela
A grounded aircraft costs a business money every minute it’s inoperable, making our speed and expertise invaluable in AOG situations. When a defective engine cowling put an Airbus A330 out of action, the airline asked us to help fly a replacement part to Venezuela quickly and within budget.
SOLUTION
To avoid a four-day wait securing carrier permissions for a direct charter to Venezuela, we utilised our global presence and positioned a Boeing B747 to collect the cowling from Zurich and fly it to Florida. Our Miami office then arranged for the cargo to be transhipped on a part-chartered B767 with all the required paperwork onboard. This quick thinking saved our client days’ worth of time and almost AUD $90,000.
CARGO: Two aircraft tyres
AIRCRAFT: Gulfstream G550
ROUTE: Dubai, United Arab Emirates - Port Louis, Mauritius
A major European airline needed a swift solution when their Boeing B767 burst two nose gear tyres during a heavy landing in stormy conditions in Mauritius. The only available spare tyres were in Dubai, so we stepped in to help transport the parts to the stranded aircraft.
SOLUTION
Realising a conventional cargo charter wasn’t the fastest solution, the client’s personal account manager in our London office worked with colleagues in Dubai to source a business jet that could be deployed in around two hours, while our Johannesburg team liaised with contacts at the Mauritian Civil Aviation Authority to secure traffic rights. Drawing on our global network in this way meant the aircraft tyres were delivered to local engineers in Mauritius just 12 hours after the client gave us the go-ahead.
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